Study Privacy Policy
In short: we collect the minimum needed to run the app and send a parent their child's weekly report. Students never create accounts, never enter an email, and never see ads. We do not sell or rent personal information, and a parent can delete their family's data at any time by emailing support@studyvaultapp.com.
This policy describes how Provident Financial Group, LLC ("Study Vault," "we," "us") handles information in connection with the Study Vault iOS app, the website studyvaultapp.com, the parent dashboard, and email reports (the "Service"). The Service is offered to residents of the United States.
1. What we collect and why
| Information | Where it comes from | Why we use it |
|---|---|---|
| Parent email address | Entered by the parent at checkout (Stripe) or when connecting the parent dashboard in the app | Delivering your purchase code, the Sunday progress report, and support replies |
| Student nickname (optional) and grade | Entered by the parent during setup | Labeling the dashboard and reports; choosing grade-level classes |
| Classes and school calendar | Chosen by the parent; the student may adjust which unit a class is on in the weekly check-in | Matching practice to what each class is covering that week |
| Family code | Generated by the Service when a parent connects the dashboard | Linking a student's phone to the parent's dashboard and reports; it is the only identifier we use |
| Practice statistics | Generated by the app as the student practices | Streaks, accuracy by class and skill, pace, and the parent's reports and focus-area recommendations |
| Parent settings and PIN | Chosen by the parent | Running the vault the way the parent configured it (goal, classes, difficulty, days off) |
| Payment details | Entered at Stripe or Apple checkout | Processed entirely by Stripe or Apple; we never see or store card numbers |
The parent dashboard in your web browser may remember your family codes and student nicknames in your browser's local storage so you don't have to retype them; it never stores your PIN. Nothing else about your browsing is tracked by the dashboard.
2. Children's privacy
Study Vault is designed for students in grades 6–12, many of whom are under 13. We follow the Children's Online Privacy Protection Act (COPPA) as amended in 2025:
- The Service is purchased, installed, configured, and consented to by a parent or legal guardian. A parent's purchase by credit card or through the App Store, with the transaction notice we send, and the parent's connection of the dashboard, are how we obtain verifiable parental consent before any information about a student is collected.
- Students do not create accounts and never enter a name, email address, phone number, photo, or other contact information. The student app uses a random per-install identifier solely to link a device to the parent's family code (support for internal operations); it is not used for advertising, profiling, or tracking across apps or sites. The only child-related information we hold is practice statistics, a grade, and an optional nickname entered by the parent.
- We do not disclose student information to third parties for their own purposes, and we would seek separate parental consent before ever doing so.
- We maintain a written information-security program and a written data-retention policy (Section 5), and we keep student information only as long as needed for the purpose it was collected.
- We collect only what is needed to operate the Service. We do not sell or rent personal information, do not use student information for marketing, do not serve advertising to students, and do not include third-party advertising or analytics software in the app.
- A parent may review or delete all of their family's information at any time by emailing support@studyvaultapp.com from the parent email on file, and may refuse further collection by deleting the app.
3. What we do not collect
Blocking is enforced on the device by Apple's Screen Time controls. Study Vault does not read, monitor, or store the content of blocked apps, messages, photos, browsing history, contacts, or location. The list of apps a parent places in the vault stays on the device and is never sent to us.
4. Service providers
We share information only with the providers needed to run the Service, each under its own privacy policy and only for that purpose:
- Cloudflare — hosts the website, the family-sync service, and the database where family records are stored (United States).
- Resend — delivers the weekly parent report email to the parent's address.
- Stripe (web purchases) and Apple (App Store purchases) — payment processing and receipts.
- Google Fonts — the website loads its typefaces from Google, which receives your browser's request for the font files.
We do not sell personal information. We disclose information to authorities only where the law requires it, and would transfer it to a successor only if the Service changes ownership, under this same policy.
5. Retention and deletion
Our retention policy: family records are kept while the plan is active or the app is in use, and are deleted 12 months after a family's last activity, or sooner on request. Practice statistics older than 70 days are kept only as per-skill totals. Email support@studyvaultapp.com to have your family's data deleted; we will confirm within 10 business days. Purchase records are retained as required by tax and accounting law.
6. Security
Data travels over encrypted connections, family records are protected by the parent's PIN, and we use commercially reasonable safeguards. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If a breach affecting your information occurs, we will notify you as required by law.
7. Your choices
- Reports: clear the parent email in the dashboard settings to stop the weekly report.
- Access, correction, deletion: email support@studyvaultapp.com.
- Marketing: we do not send marketing email today; if we ever do, every message will include an unsubscribe link.
8. Changes and contact
Material changes to this policy will be posted on this page with a revised date. Questions: Provident Financial Group, LLC · support@studyvaultapp.com.